Shipping policy

Handling Time:

We take 1 - 2 Days as handling time before shipping the products and then we ship them between Monday - Sunday, not including public holidays.

Shipping Options:

Standard Shipping: After handling time it takes about 7-14 Days for shipping. (Charges $5)

Fast Shipping: After handling time it takes about 3-4 Days for shipping. (Charges $12)

Shipping Info:

Shipping times can be affected due to unforeseen circumstances and some packages could be delayed, if this happens we will contact you to let you know of the potential delay in delivery.

Once the package has been shipped it is no longer in our hands and we do not have control over delivery, however, if packages need redirection or anything else then we will communicate with postal services to make any changes necessary. 

If you have not received your package after the delivery time elapsed, please contact us and reference your order number so we can track down your shipment.

We have fulfillment centers in the USA so your order will be dispatched at that time to ensure consistency in delivery times.   

Tracking:

All shipments include tracking and will be sent via email or SMS once we have shipped your product/s. Some orders might require multiple shipments and if this happens you will have additional tracking sent once the product has been shipped.

Contact Us:

If you have any questions about your shipments please contact us through the Contact Us page, please include your order number to ensure a fast resolution or email us at 

Email-  support@solelyyourhbcu.com

Phone Number +12154072286

Our Office Address

solelyyourshbcu, 7000 West Butler Avenue, Ambler Pennsylvania 19002, United States